:root{--bg:#505964;--s1:#353c45;--s2:#3a414b;--s3:#434b56;--line:#5c6673;--line2:#6d7785;--edge:#76818e;--txt:#f4f6f9;--mut:#d7dee5;
 --acc:#2f9bff;--acc2:#69b8ff;--accbg:rgba(47,155,255,.12);--won:#62b98d;--wonbg:rgba(98,185,141,.12);--lost:#a0a8b1;--flag:#d6a957;--flagbg:rgba(214,169,87,.12);--over:#ff4f58;--overbg:rgba(255,79,88,.13);--today:#ffa62b;--todaybg:rgba(255,166,43,.12)}
*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}
body{margin:0;font:14.5px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;color:var(--txt);background:var(--bg);
 background-image:linear-gradient(180deg,#56606c 0,#4a525e 360px);background-repeat:no-repeat;min-height:100vh;padding-bottom:66px}
a{color:var(--acc2);text-decoration:none}b.w,.w{color:#fff}
main{max-width:600px;margin:0 auto;padding:12px 14px 18px}
h1{font-size:20px;margin:0;font-weight:700;letter-spacing:.2px}
h2{font-size:15px;text-transform:none;letter-spacing:.15px;color:var(--txt);font-weight:800;margin:20px 2px 12px}
h3{font-size:14px;margin:0 0 8px;font-weight:700}
.mini{font-size:12.5px;color:var(--mut)}
.pagehead{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin:2px 0 12px}
/* top bar (phone) */
.top{position:sticky;top:0;z-index:5;display:flex;justify-content:space-between;align-items:center;padding:10px 14px;padding-top:max(10px,env(safe-area-inset-top));
 background:#3a414b;border-bottom:1px solid var(--line2);box-shadow:none}
.brand{display:flex;align-items:center;gap:8px;color:#fff;font-weight:700;font-size:16px;letter-spacing:.2px}
.mark{display:grid;place-items:center;width:26px;height:26px;border-radius:7px;font-weight:800;font-size:14px;color:#fff;
 background:linear-gradient(160deg,#4aa9ff,#1f7fe0);box-shadow:0 1px 4px rgba(47,155,255,.25)}
.biz{color:var(--mut);font-size:12.5px;font-weight:600}
/* sidebar (desktop) */
.side{display:none}
/* surfaces */
.panel,.qcard,.stat,.bcc{background:linear-gradient(180deg,#434b56,#3a414b);border:1px solid var(--edge);border-radius:12px;
 box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 2px 10px rgba(0,0,0,.28)}
.panel{padding:14px;margin:0 0 12px}.panel.dim{opacity:.75}
.flagp{border-color:rgba(214,169,87,.45);background:linear-gradient(180deg,#2b2820,#211f1b)}
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:4px}
.stat{padding:10px 12px;color:var(--txt);display:block}
.stat .n{font-size:22px;font-weight:700;line-height:1.1}.stat .n.sm{font-size:18px}.stat .l{font-size:11.5px;color:var(--mut);margin-top:2px}

.bar{height:5px;background:var(--s3);border-radius:4px;margin-top:8px;overflow:hidden}.bar span{display:block;height:100%;background:var(--acc)}
/* quote card */
.qcard{padding:12px 13px;margin:0 0 10px;position:relative}
.qhead{display:flex;justify-content:space-between;align-items:center;gap:10px;color:var(--txt)}
.qname{font-size:15.5px;font-weight:700}.qsub{color:var(--mut);font-size:12.5px;margin-top:2px}.qsub b{color:#e9edf1;font-weight:600}
.steps{display:flex;gap:4px;margin:9px 0 2px}.steps span{flex:1;height:4px;border-radius:3px;background:var(--s3)}
.steps span.done{background:var(--acc)}.steps span.due{background:repeating-linear-gradient(90deg,var(--acc2) 0 6px,rgba(105,184,255,.35) 6px 10px)}
.ask{font-weight:600;font-size:14px;margin:12px 0 7px}
.note-flag{font-size:13px;color:var(--flag);margin:10px 0 7px;font-weight:600}
.chip{flex:none;display:inline-block;font-size:11px;font-weight:700;letter-spacing:.3px;padding:3px 8px;border-radius:999px;border:1px solid var(--line2);color:#d7dde3;background:var(--s3);white-space:nowrap}
.chip.due{color:#fff;background:var(--acc);border-color:var(--acc)}
.chip.wait{color:#aab3bd;background:var(--s3);border-color:var(--line2)}
.chip.won{color:var(--won);background:var(--wonbg);border-color:rgba(98,185,141,.4)}
.chip.lost{color:var(--lost);background:transparent}
.chip.flag{color:var(--flag);background:var(--flagbg);border-color:rgba(214,169,87,.45)}
/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:40px;padding:8px 14px;border-radius:9px;
 font-family:inherit;font-size:14px;font-weight:600;cursor:pointer;color:#eef2f6;border:1px solid var(--line2);
 background:linear-gradient(180deg,#363d46,#2a3037);box-shadow:inset 0 1px 0 rgba(255,255,255,.07);text-align:center;white-space:nowrap}
.btn:hover{border-color:#56606c}.btn:active{transform:translateY(1px)}
.btn.primary{color:#fff;border-color:#3d9fff;background:linear-gradient(180deg,#3aa2ff,#1d7ee0);box-shadow:0 0 0 1px rgba(47,155,255,.15),0 2px 10px rgba(47,155,255,.25),inset 0 1px 0 rgba(255,255,255,.25)}
.btn.won{color:var(--won);border-color:rgba(98,185,141,.45);background:var(--wonbg)}
.btn.ghost{background:transparent;box-shadow:none;color:#cfd6dd}.btn.danger{color:#e09b9b;border-color:#5a3a3a}
.btn.sm{min-height:34px;padding:6px 11px;font-size:13px}.btn.block{display:flex;width:100%;margin-top:10px}
.acts{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.acts form{display:contents}.acts .btn.primary{flex:1}.mt{margin-top:12px}
.seg{display:grid;grid-template-columns:1fr 1fr 1fr;border:1px solid var(--line2);border-radius:9px;overflow:hidden}
.seg button{min-height:42px;font-family:inherit;font-size:13px;font-weight:600;color:#e6ebf0;background:var(--s3);border:0;border-right:1px solid var(--line2);cursor:pointer;padding:6px}
.seg button:last-child{border-right:0}.seg button.pick{background:linear-gradient(180deg,#3aa2ff,#1d7ee0);color:#fff}
/* forms */
form{margin:0}.form label{display:block;font-size:12.5px;font-weight:600;color:#cfd6dd;margin:0 0 11px}
input,textarea,select{width:100%;margin-top:5px;font-family:inherit;font-size:16px;padding:9px 11px;border-radius:8px;color:var(--txt);border:1px solid var(--line2);background:#323842}
input:focus,textarea:focus{outline:none;border-color:var(--acc);box-shadow:0 0 0 3px rgba(47,155,255,.25)}
.two{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.check{display:flex!important;align-items:center;gap:10px}.check input{width:20px;height:20px;margin:0}
.choice{display:grid;gap:8px;margin:10px 0 12px}.choice label{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border:1px solid var(--line2);border-radius:9px;background:var(--s3);margin:0;cursor:pointer;font-weight:400;color:var(--txt);font-size:14px}
.choice input{width:18px;height:18px;margin:2px 0 0;flex:none;accent-color:var(--acc)}.choice label:has(input:checked){border-color:var(--acc);background:var(--accbg)}
.inline{display:flex;gap:8px;margin-bottom:12px}.inline input{margin:0}
.filters{display:flex;gap:8px;align-items:flex-end;margin-bottom:12px;flex-wrap:wrap}.filters .grow{flex:1;min-width:160px;margin:0}
.filters label{font-size:11.5px;color:var(--mut);font-weight:600}.filters label input{width:auto}
.pills{display:flex;gap:6px;overflow-x:auto;margin-bottom:10px}.pills a{padding:6px 12px;border-radius:999px;border:1px solid var(--line2);color:#cfd6dd;font-size:13px;font-weight:600;white-space:nowrap}
.pills a.on{background:var(--accbg);border-color:var(--acc);color:#fff}
/* lists, table */
.line{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:8px 0;border-bottom:1px solid var(--line);font-size:13.5px;color:var(--txt)}
.line:last-child{border-bottom:0}.line span:last-child{text-align:right}.line.link:hover{background:rgba(255,255,255,.02)}
.tablewrap{background:linear-gradient(180deg,#434b56,#3a414b);border:1px solid var(--edge);border-radius:12px;overflow:hidden;box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.16)}
.tbl{width:100%;border-collapse:collapse;font-size:13.5px}
.tbl th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.8px;color:var(--mut);font-weight:700;padding:10px 12px;border-bottom:1px solid var(--line2);background:#353c45}
.tbl th a{color:var(--mut)}.tbl th a.on{color:var(--acc2)}
.tbl td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:middle}.tbl tr:last-child td{border-bottom:0}
.tbl tbody tr{cursor:pointer}.tbl tbody tr:hover td{background:rgba(47,155,255,.05)}
.tbl .r{text-align:right}.strong{color:#fff;font-weight:600}
.tag{font-size:10.5px;color:var(--mut);border:1px solid var(--line2);border-radius:4px;padding:1px 5px;margin-left:4px}
.cmp{width:100%;border-collapse:collapse;font-size:13.5px;margin-bottom:8px}.cmp th{color:var(--mut);font-size:11px;text-transform:uppercase;letter-spacing:.8px;text-align:right;padding:4px 0}
.cmp td{padding:6px 0;border-bottom:1px solid var(--line);text-align:right}.cmp td:first-child,.cmp th:first-child{text-align:left;color:var(--mut)}
/* timeline */
.timeline{list-style:none;margin:0;padding:0 0 0 4px}
.timeline li{position:relative;padding:0 0 14px 20px;border-left:2px solid var(--line)}.timeline li:last-child{border-left-color:transparent}
.timeline .dot{position:absolute;left:-7px;top:3px;width:12px;height:12px;border-radius:50%;background:var(--s3);border:2px solid var(--line2)}
.k-created .dot{background:#fff;border-color:#fff}.k-sent .dot{background:var(--acc);border-color:var(--acc)}
.k-won .dot{background:var(--won);border-color:var(--won)}.k-lost .dot{background:#5b636d;border-color:#7a838d}
.k-back .dot{background:#fff;border-color:var(--acc);box-shadow:0 0 0 3px rgba(47,155,255,.25)}.k-flag .dot{background:var(--flag);border-color:var(--flag)}
.k-response .dot{background:var(--acc2);border-color:var(--acc2)}.k-note .dot{background:transparent;border-color:var(--mut)}
.tl-what{font-size:13.5px;font-weight:600}.tl-note{font-size:13px;color:#d3d9df;background:var(--s3);border-radius:7px;padding:6px 9px;margin:4px 0 2px}
.tl-at{font-size:11.5px;color:var(--mut)}
.msg{white-space:pre-wrap;font-family:inherit;font-size:13.5px;line-height:1.5;background:#323842;border:1px solid var(--line);border-radius:9px;padding:11px;color:#e6e9ec;margin:8px 0 0}
details summary{cursor:pointer;font-weight:700;font-size:14px;color:#dfe4ea}
.addr{font-weight:700;color:var(--acc2);word-break:break-all;margin:4px 0}
.bcc{padding:12px;text-align:center;margin-top:18px}
.toast{background:var(--accbg);border:1px solid rgba(47,155,255,.45);color:#e8f3ff;padding:9px 12px;border-radius:9px;font-weight:600;font-size:13.5px;margin-bottom:12px}
.toast.bad{border-color:#8a4b4b;background:#2e1f1f;color:#ffdede}
.empty{color:var(--mut);text-align:center;padding:14px;font-size:13.5px}.back{display:inline-block;font-weight:600;margin:0 0 8px;font-size:13.5px}
.desk{display:none}
.tabs{position:fixed;left:0;right:0;bottom:0;display:flex;z-index:6;padding-bottom:env(safe-area-inset-bottom);background:#3a414b;border-top:1px solid var(--line2)}
.tabs a{flex:1;display:flex;flex-direction:column;align-items:center;padding:6px 0 7px;color:#9aa4af;font-size:10.5px;font-weight:600;gap:1px}
.tabs .ic{font-size:17px;line-height:1.1}.tabs .plus{font-size:20px;font-weight:700;color:var(--acc2)}.tabs a.on{color:#fff}.tabs a.on .ic{color:var(--acc2)}
.offline{display:none;position:fixed;top:0;left:0;right:0;background:var(--acc);color:#fff;font-weight:700;text-align:center;padding:5px;z-index:9}body.off .offline{display:block}
.grid2>div{min-width:0}
@media (max-width:600px){.tbl th,.tbl td{padding:9px 10px}.filters .btn{min-height:40px}}
/* ---------- desktop ---------- */
@media (min-width:1024px){
 body{display:grid;grid-template-columns:232px minmax(0,1fr);align-items:start;padding:0;font-size:14px;
  background:linear-gradient(90deg,#454e5a 0,#404853 232px,#7a8490 232px,#7a8490 233px,transparent 233px),linear-gradient(180deg,#56606c 0,#4a525e 320px) #4a525e;background-repeat:repeat-y,no-repeat}
 .top,.tabs,.phone{display:none!important}.desk{display:block}td.desk,th.desk{display:table-cell}label.desk{display:block}
 .side{display:flex;flex-direction:column;position:sticky;top:0;height:100vh;grid-column:1;grid-row:1;width:232px;overflow-y:auto;padding:18px 14px;
  background:transparent;border-right:0}
 .side .brand{font-size:16px;margin:0 4px}.side .biz{margin:4px 4px 16px 38px}
 .side nav{display:flex;flex-direction:column;gap:2px;margin-top:16px}
 .side nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;color:#c4ccd4;font-weight:600;font-size:14px}
 .side nav a:hover{background:rgba(255,255,255,.04);color:#fff}.side nav a.on{background:var(--accbg);color:#fff;box-shadow:inset 3px 0 0 var(--acc)}
 .side .ic{width:18px;text-align:center;color:var(--mut)}.side nav a.on .ic{color:var(--acc2)}
 .side .count{margin-left:auto;background:var(--flag);color:#1a1a1a;font-size:11px;font-weight:800;border-radius:999px;padding:1px 7px}
 .side-foot{margin-top:auto;padding:12px 6px 0;border-top:1px solid var(--line)}.side-foot .addr{font-size:12.5px}
 main{grid-column:2;grid-row:1;max-width:1240px;width:100%;padding:26px 32px 40px;margin:0}
 h1{font-size:24px}
 .stats{grid-template-columns:repeat(6,1fr);gap:12px;margin-bottom:8px}.stats.three{grid-template-columns:repeat(3,1fr);max-width:640px}
 .stat{padding:14px 16px}.stat .n{font-size:26px}.stat .n.sm{font-size:21px}
 .grid2{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:20px}.grid2.detail{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}
 .grid2>.desk{margin-top:40px}.grid2.detail>div{margin-top:0}
 .qcard{padding:13px 15px}.acts .btn.primary{flex:0 0 auto}.acts.sendpair .btn{flex:1 1 0}
 .seg{max-width:460px}
}
.seg button.pick{background:var(--s3);color:var(--acc2)}.seg button:hover{background:#323941}
.filters label{display:flex;flex-direction:column;gap:0}.filters label input{margin-top:3px}

/* ---------- urgency tiers ---------- */
.chip.over{color:#fff;background:var(--over);border-color:#ff7a81}
.chip.today{color:#1d1406;background:var(--today);border-color:#ffc06a}
.chip.soon{color:var(--acc2);background:var(--accbg);border-color:rgba(47,155,255,.45)}
.qcard.t-over,.panel.t-over{border-color:rgba(255,79,88,.7);background:linear-gradient(180deg,rgba(255,79,88,.10),rgba(255,79,88,.03)),linear-gradient(180deg,#434b56,#3a414b);
 box-shadow:inset 4px 0 0 var(--over),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}
.qcard.t-today,.panel.t-today{border-color:rgba(255,166,43,.7);background:linear-gradient(180deg,rgba(255,166,43,.10),rgba(255,166,43,.03)),linear-gradient(180deg,#434b56,#3a414b);
 box-shadow:inset 4px 0 0 var(--today),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}
.qcard.t-soon{border-color:rgba(47,155,255,.45);box-shadow:inset 3px 0 0 var(--acc),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}
.qcard.t-wait{opacity:.96}.qcard.t-flag{border-color:rgba(214,169,87,.55);box-shadow:inset 3px 0 0 var(--flag),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}
.qcard.t-over,.qcard.t-today,.qcard.t-soon,.qcard.t-flag{padding-left:16px}
.t-over .steps span.due{background:var(--over)}.t-today .steps span.due{background:var(--today)}
.t-over .ask{color:#ffd3d5}.t-today .ask{color:#ffe2b8}
.t-over .seg button.pick{color:#fff;background:linear-gradient(180deg,#ff6b72,#e23c46)}.t-today .seg button.pick{color:#1d1406;background:linear-gradient(180deg,#ffbb55,#f39414)}
.t-over .btn.primary{border-color:#ff7a81;background:linear-gradient(180deg,#ff6b72,#e23c46);box-shadow:0 1px 4px rgba(255,79,88,.25),inset 0 1px 0 rgba(255,255,255,.25)}
.t-today .btn.primary{color:#1d1406;border-color:#ffc06a;background:linear-gradient(180deg,#ffbb55,#f39414);box-shadow:0 1px 4px rgba(255,166,43,.22),inset 0 1px 0 rgba(255,255,255,.35)}
.stat.urg-today{border-color:rgba(255,166,43,.75);background:linear-gradient(180deg,rgba(255,166,43,.14),rgba(255,166,43,.04)),#3a414b;box-shadow:inset 0 3px 0 var(--today)}
.stat.urg-today .n{color:var(--today)}
.stat.urg-over{border-color:rgba(255,79,88,.8);background:linear-gradient(180deg,rgba(255,79,88,.16),rgba(255,79,88,.04)),#3a414b;box-shadow:inset 0 3px 0 var(--over)}
.stat.urg-over .n{color:#ff6b72}.stat.urg-over .l{color:#ffc9cc}
.tbl tr.t-over td{background:rgba(255,79,88,.09)}.tbl tr.t-over td:first-child{box-shadow:inset 4px 0 0 var(--over)}
.tbl tr.t-today td{background:rgba(255,166,43,.08)}.tbl tr.t-today td:first-child{box-shadow:inset 4px 0 0 var(--today)}
.tbl tr.t-soon td:first-child{box-shadow:inset 3px 0 0 var(--acc)}.tbl tr.t-flag td:first-child{box-shadow:inset 3px 0 0 var(--flag)}
.tbl tr.t-wait td,.tbl tr.t-lost td{color:#c3cad1}
.c-over{color:#ff7a81}.c-today{color:var(--today)}
.side .count.over,.tbadge.over{background:var(--over);color:#fff}
.side .count.today,.tbadge.today{background:var(--today);color:#1d1406}
.side .count.flag{background:var(--flag);color:#1a1a1a;margin-left:4px}.side .count+.count{margin-left:4px}
.tabs .ic{position:relative}.tbadge{position:absolute;top:-4px;right:-14px;font-size:10.5px;font-weight:800;border-radius:999px;padding:0 5px;line-height:16px;min-width:16px;text-align:center}
/* ---------- phone: ~12% bigger text ---------- */
@media (max-width:1023px){
 body{font-size:16px}.mini{font-size:13.5px}h1{font-size:22px}h2,.sechead{font-size:16.5px}h3{font-size:15.5px}
 .qname{font-size:17.5px}.qsub{font-size:14px}.ask{font-size:15.5px}.note-flag{font-size:14.5px}
 .chip{font-size:12px;padding:3px 9px}
 .btn{font-size:15.5px;min-height:44px}.btn.sm{font-size:14.5px;min-height:38px}.seg button{font-size:14.5px;min-height:46px}
 .stat .n{font-size:25px}.stat .l{font-size:12.5px}.line{font-size:15px}.tbl{font-size:15px}.tl-what{font-size:15px}.tl-note{font-size:14.5px}.tl-at{font-size:12.5px}
 .tabs a{font-size:11.5px}.tabs .ic{font-size:19px}.toast{font-size:15px}.msg{font-size:15px}.form label{font-size:14px}
}
/* ---------- v6: sending, banner, public pages ---------- */
.banner{display:flex;gap:12px;align-items:center;justify-content:space-between;padding:12px 14px;margin:0 0 12px;border-radius:12px;
 border:1px solid rgba(255,79,88,.65);background:linear-gradient(180deg,rgba(255,79,88,.14),rgba(255,79,88,.05)),#3a414b;box-shadow:inset 4px 0 0 var(--over)}
.banner b{color:#fff}.banner .btn{flex:none}
.dryflag{display:inline-block;font-size:11px;font-weight:800;letter-spacing:.6px;color:#c9d2db;border:1px dashed #5b6570;border-radius:6px;padding:2px 8px;margin:0 0 10px}
.undo{position:fixed;left:50%;transform:translateX(-50%);bottom:calc(76px + env(safe-area-inset-bottom));z-index:20;display:flex;align-items:center;gap:12px;
 width:min(560px,calc(100% - 24px));padding:12px 14px;border-radius:12px;background:#3a414b;border:1px solid var(--acc);color:#fff;font-weight:600;
 box-shadow:0 10px 30px rgba(0,0,0,.6),0 0 0 1px rgba(47,155,255,.25)}
.undo #undo-msg{flex:1}.undo b{color:var(--acc2)}
.undo-btn{font-family:inherit;font-size:15px;font-weight:800;color:var(--acc2);background:transparent;border:1px solid rgba(47,155,255,.6);border-radius:8px;padding:8px 16px;cursor:pointer}
.undo.ok{border-color:var(--won)}.undo.bad{border-color:var(--over)}
.spin{width:16px;height:16px;border-radius:50%;border:2px solid rgba(105,184,255,.3);border-top-color:var(--acc2);animation:sp .8s linear infinite;flex:none}
@keyframes sp{to{transform:rotate(360deg)}}
.sendstate{font-size:13.5px;font-weight:600;color:var(--acc2);margin:10px 0 2px}.sendstate.warn{color:var(--flag)}.sendstate.bad{color:#ff8a90}
.sublinks{display:flex;gap:16px;align-items:center;margin-top:8px;font-size:13px}.sublinks form{display:inline}
.linkbtn{background:none;border:0;padding:0;color:var(--mut);font-family:inherit;font-size:13px;cursor:pointer;text-decoration:underline}
.btn.big1{min-height:46px;font-size:15.5px;font-weight:700}
select{appearance:auto}
.pub{padding:0;background:#4a525e}.pubtop{display:flex;justify-content:space-between;align-items:center;padding:14px 22px;border-bottom:1px solid var(--line);background:#3a414b}
.pubtop nav{display:flex;gap:16px;align-items:center;font-size:14px;font-weight:600}.pubtop nav a{color:#cfd6dd}.pubtop nav a.btn{color:#fff}
.pubmain{max-width:1040px;margin:0 auto;padding:24px 18px 30px}
.pubfoot{display:flex;gap:18px;justify-content:center;padding:22px;color:var(--mut);font-size:13px;border-top:1px solid var(--line)}
.hero2{text-align:center;padding:34px 0 26px}.hero2 h1{font-size:38px;line-height:1.15;max-width:760px;margin:10px auto}.hero2 .acts{justify-content:center}
.eyebrow{color:var(--acc2);font-weight:700;font-size:13px;letter-spacing:.5px;text-transform:uppercase}
.lead{font-size:18px;color:#d3d9df;max-width:640px;margin:12px auto 16px}
.feat3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:10px 0 14px}.num{width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:var(--accbg);color:var(--acc2);font-weight:800;margin-bottom:8px;border:1px solid rgba(47,155,255,.4)}
.trust{text-align:center}.price2{display:grid;grid-template-columns:1fr 1fr;gap:14px;max-width:760px;margin:20px auto 8px}
.price{font-size:38px;font-weight:800;margin:4px 0}.price span{font-size:15px;color:var(--mut);font-weight:600}
.price2 ul{padding-left:18px;color:#d3d9df;font-size:14px;line-height:1.8}.price2 .hi{border-color:var(--acc);box-shadow:0 0 0 1px rgba(47,155,255,.3),0 6px 20px rgba(0,0,0,.5)}
.center{text-align:center}.narrow{max-width:480px;margin:0 auto}.doc{max-width:720px}.doc p,.doc li{color:#d3d9df;font-size:15px;line-height:1.6}.doc h3{margin-top:22px}
.addr.big2{font-size:18px;margin:8px 0}
.act main{padding:28px 16px}.act .brand{justify-content:center;margin:0 0 16px}.actcard{text-align:center;padding:26px 20px}.actcard h1{font-size:26px;margin:8px 0}.actcard p{font-size:16px;color:#d3d9df}
.bigicon{width:64px;height:64px;border-radius:50%;margin:0 auto 6px;display:grid;place-items:center;font-size:34px;font-weight:800}
.bigicon.ok{background:var(--wonbg);color:var(--won);border:2px solid var(--won)}.spin2{border:4px solid rgba(255,166,43,.25);border-top-color:var(--today);animation:sp .9s linear infinite}
.dry{color:var(--flag)}
@media (max-width:700px){.feat3,.price2{grid-template-columns:1fr}.hero2 h1{font-size:28px}.pubtop nav a:not(.btn){display:none}.banner{flex-direction:column;align-items:stretch}}
@media (min-width:1024px){.undo{left:calc(50% + 116px);bottom:24px}}
@media (min-width:1024px){body.pub,body.act{display:block;background:#4a525e;padding:0}}
body.pub,body.act{max-width:none}
/* ---------- v7: customer answers (Yes / Call me first / Not right now) ---------- */
:root{--pz:#9cc3f5;--pzbg:rgba(156,195,245,.10);--pzline:rgba(156,195,245,.55)}
.chip.call{color:#fff;background:var(--over);border-color:#ff7a81}
.chip.paused{color:var(--pz);background:var(--pzbg);border:1px dashed var(--pzline)}
.chip.won{font-weight:800}
.c-pz{color:var(--pz)}
.pzi{display:inline-block;font-size:.8em;letter-spacing:-2px;color:var(--pz);margin-right:3px}
.pznote{font-size:13.5px;color:#cfe0f6;margin:10px 0 2px}
.qcard.t-paused,.panel.t-paused{border-color:var(--pzline);background:linear-gradient(180deg,rgba(156,195,245,.08),rgba(156,195,245,.02)),linear-gradient(180deg,#434b56,#3a414b);
 box-shadow:inset 4px 0 0 var(--pz),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}
.qcard.t-paused{padding-left:16px}
.tbl tr.t-paused td{background:rgba(156,195,245,.05)}.tbl tr.t-paused td:first-child{box-shadow:inset 4px 0 0 var(--pz)}
.tbl tr.t-call td{background:rgba(255,79,88,.10)}.tbl tr.t-call td:first-child{box-shadow:inset 4px 0 0 var(--over)}
h2.h-call{color:#ff8a90}h2.h-pz{color:var(--pz)}
/* call back requested: pinned, urgent */
.qcard.t-call{padding:14px 15px 14px 18px;border:1.5px solid rgba(255,79,88,.75);
 background:linear-gradient(180deg,rgba(255,79,88,.16),rgba(255,79,88,.05)),linear-gradient(180deg,#434b56,#3a414b);
 box-shadow:inset 5px 0 0 var(--over),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.16)}
.callhead{display:flex;gap:12px;align-items:center}.grow{flex:1;min-width:0}
.callic{flex:none;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;font-size:22px;background:var(--over);box-shadow:0 1px 4px rgba(255,79,88,.3)}
.calltitle{font-size:11.5px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;color:#ffb3b7}
.callwho{font-size:17px;font-weight:800;color:#fff}
.t-call .qsub{margin-top:8px;color:#ffd3d5}
.btn.callbtn{flex:1;color:#fff;border-color:#ff7a81;background:linear-gradient(180deg,#ff6b72,#e23c46);box-shadow:0 2px 12px rgba(255,79,88,.4),inset 0 1px 0 rgba(255,255,255,.25);font-weight:700}
.mt6{margin-top:6px}
/* new win celebration */
.wincard{position:relative;overflow:hidden;margin:0 0 14px;padding:16px 16px 14px;border-radius:14px;border:1.5px solid rgba(105,184,255,.7);
 background:linear-gradient(180deg,rgba(47,155,255,.16),rgba(47,155,255,.05)),linear-gradient(180deg,#434b56,#3a414b);
 box-shadow:inset 3px 0 0 var(--acc),inset 0 1px 0 rgba(255,255,255,.08),0 2px 8px rgba(0,0,0,.16)}
.winrow{display:flex;gap:14px;align-items:center}
.trophy{flex:none;width:58px;height:58px;border-radius:50%;display:grid;place-items:center;font-size:32px;background:linear-gradient(160deg,#4aa9ff,#1f7fe0);
 border:2px solid #cfe6ff;box-shadow:0 1px 6px rgba(47,155,255,.3)}
.wincard.fresh .trophy{animation:pop .7s cubic-bezier(.2,1.6,.4,1) both}
.winkick{font-size:11.5px;font-weight:800;letter-spacing:1.3px;text-transform:uppercase;color:var(--acc2)}
.wintitle{font-size:21px;font-weight:800;color:#fff;line-height:1.2;margin:2px 0}
.winsub{font-size:13.5px;color:#d9e6f5;margin-bottom:3px}.winsub b{color:#fff}
.wincard .acts{position:relative}
.confetti{position:absolute;inset:0;pointer-events:none;overflow:hidden}
.confetti i{position:absolute;top:-14px;width:7px;height:13px;border-radius:2px;opacity:0;animation:fall 2s ease-out forwards}
@keyframes fall{0%{opacity:1;transform:translate(0,0) rotate(0)}100%{opacity:0;transform:translate(var(--x),220px) rotate(560deg)}}
@keyframes pop{0%{transform:scale(.4)}100%{transform:scale(1)}}
@media (prefers-reduced-motion:reduce){.confetti{display:none}.wincard.fresh .trophy,.qcard.t-call{animation:none!important}}
/* app-wide alert bars (shown on pages other than the dashboard) */
.alertbar{display:flex;align-items:center;gap:8px;padding:10px 13px;margin:0 0 10px;border-radius:10px;font-size:14px;color:#fff}
.alertbar .abt{flex:1;min-width:0}.alertbar .go{flex:none;font-weight:700;white-space:nowrap}
.side .count{white-space:nowrap}
@media (min-width:1024px){.side nav a .count{font-size:10.5px;padding:1px 6px;margin-left:4px}.side nav a .ic+.count{margin-left:auto}}
.alertbar.win{border:1px solid rgba(105,184,255,.7);background:linear-gradient(90deg,rgba(47,155,255,.22),rgba(47,155,255,.06))}
.alertbar.win .go{color:var(--acc2)}
.alertbar.call{border:1px solid rgba(255,79,88,.75);background:linear-gradient(90deg,rgba(255,79,88,.22),rgba(255,79,88,.06));box-shadow:inset 4px 0 0 var(--over)}
.alertbar.call .go{color:#ffb3b7}
.side .count.call{background:var(--over);color:#fff}
.side .count.win{background:var(--acc);color:#fff}
.tbadge.win{background:var(--acc);color:#fff}
/* timeline dots for customer answers */
.k-tap_yes .dot{background:var(--acc);border-color:#cfe6ff;box-shadow:0 0 0 3px rgba(47,155,255,.35)}
.k-tap_call .dot{background:var(--over);border-color:#ffb3b7;box-shadow:0 0 0 3px rgba(255,79,88,.3)}
.k-tap_later .dot{background:var(--pz);border-color:var(--pz)}
.k-called .dot{background:#fff;border-color:var(--over)}
.k-tap_yes .tl-what{color:#cfe6ff}.k-tap_call .tl-what{color:#ffc9cc}.k-tap_later .tl-what{color:#d4e4f8}
@media (max-width:1023px){.wintitle{font-size:22px}.callwho{font-size:18.5px}.pznote{font-size:15px}.alertbar{font-size:15px}.winsub{font-size:14.5px}}
/* ---------- v8: answers grouped at the top, Not right now tile, New marker ---------- */
.answers h2:first-child{margin-top:4px}.answers{margin-bottom:6px}
.chips{display:inline-flex;gap:6px;align-items:center;flex:none}
.chip.new{color:#1d2228;background:#fff;border-color:#fff}
.stat.st-pz{border-color:var(--pzline);box-shadow:inset 0 3px 0 var(--pz),inset 0 1px 0 rgba(255,255,255,.08),0 3px 10px rgba(0,0,0,.5)}
.stat.st-pz .n{color:var(--pz)}.stat.st-pz .l{color:#cfe0f6}
.stats.four{grid-template-columns:repeat(2,1fr)}
@media (min-width:1024px){.stats.four{grid-template-columns:repeat(7,1fr)}
 .pzgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:0 12px}
 .answers .wincard,.answers .callcard{max-width:none}.answers .callcard{max-width:820px}}
/* ---------- v8b: log in always reachable ---------- */
.pubtop .loginbtn{color:#fff!important;border-color:var(--acc);background:transparent}
.already{display:flex;align-items:center;justify-content:center;gap:10px;margin:16px auto 0;padding:10px 14px;max-width:420px;border:1px solid var(--line2);border-radius:12px;background:rgba(255,255,255,.03);font-weight:600;color:#dfe4ea}
.already.top{margin:0 0 14px;justify-content:space-between}
.loginwrap{padding-top:8px}.loginwrap h1{margin-bottom:4px}
@media (max-width:700px){.pubtop{padding:10px 14px}.pubtop nav{gap:8px}.pubtop nav a.loginbtn{display:inline-flex!important}.pubtop .trialbtn{display:none}
 .pubtop .brand span:last-child{font-size:15px}.already{font-size:15.5px}}
/* v9: Paused tile is neutral, not alarming */
.stat.st-pz{border-color:var(--edge);box-shadow:inset 0 1px 0 rgba(255,255,255,.09),0 0 0 1px rgba(0,0,0,.35),0 3px 10px rgba(0,0,0,.5)}
.stat.st-pz .n{color:var(--txt)}.stat.st-pz .l{color:var(--mut)}
/* v10: phone dashboard zones (desktop unchanged) */
.zone{display:flex;align-items:center;gap:10px;margin:6px 2px 10px;font-size:12px;font-weight:800;letter-spacing:1.6px;text-transform:uppercase;color:#dfe6ee}
.zone::after{content:"";flex:1;height:1px;background:linear-gradient(90deg,var(--line2),transparent)}
.zone.zone-after{margin-top:26px;padding-top:18px;border-top:1px solid var(--line)}
.duebar{display:flex;align-items:center;gap:12px;padding:12px 14px;margin:0 0 14px;border-radius:12px;color:var(--txt);border:1px solid var(--edge);
 background:linear-gradient(180deg,#434b56,#3a414b);box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.16)}
.duebar .dn{font-size:26px;font-weight:800;line-height:1;min-width:26px;text-align:center}.duebar .dl{font-size:16px;font-weight:700;flex:1}
.duebar .dsub{font-weight:600;font-size:14.5px;opacity:.9}.duebar .go{font-size:14px;font-weight:700;color:var(--mut);white-space:nowrap}
.duebar.urg-over{border-color:rgba(255,79,88,.75);background:linear-gradient(180deg,rgba(255,79,88,.16),rgba(255,79,88,.04)),#3a414b;box-shadow:inset 4px 0 0 var(--over)}
.duebar.urg-over .dn{color:#ff6b72}.duebar.urg-over .go{color:#ffb3b7}
.duebar.urg-today{border-color:rgba(255,166,43,.75);background:linear-gradient(180deg,rgba(255,166,43,.14),rgba(255,166,43,.04)),#3a414b;box-shadow:inset 4px 0 0 var(--today)}
.duebar.urg-today .dn{color:var(--today)}
.duebar.calm .dn{color:var(--mut)}
@media (max-width:1023px){.desk-stats{display:none}.answers{margin-bottom:0}}
/* v11: text follow-ups */
.btn.textbtn{color:#e6f1ff;border-color:rgba(105,184,255,.55);background:linear-gradient(180deg,#2f3a46,#263039)}
.btn.textbtn:hover{border-color:var(--acc2)}
.t-over .btn.textbtn,.t-today .btn.textbtn{color:#fff;border-color:rgba(255,255,255,.35);background:linear-gradient(180deg,#363d46,#2a3037)}
.smsprev{border-color:rgba(105,184,255,.35);background:#35404c}

/* ---------- v12: lighter dark theme, equal send buttons, section groups ---------- */
.sendbox{margin-top:8px}
.sendlabel{font-size:13px;font-weight:700;color:var(--txt);margin:2px 0 8px}
.acts.sendpair{display:flex;flex-wrap:nowrap;gap:8px;margin-top:0;align-items:stretch}
.acts.sendpair form{display:contents}
.btn.sendact{flex:1 1 0;min-width:0;min-height:46px;padding:8px 8px;font-size:14.5px;font-weight:700;white-space:nowrap}
.btn.sendact.textbtn,.t-over .btn.sendact.textbtn,.t-today .btn.sendact.textbtn{/* same weight as Email; urgency colors come from .primary */}
.btn.sendact.off,.btn.sendact:disabled{color:#e8eef4;border-color:var(--line2);background:linear-gradient(180deg,#4a535e,#404853);box-shadow:none;font-weight:700;opacity:1}
.btn.sendact.off:hover{border-color:#8b96a3}
.t-over .btn.sendact.off,.t-today .btn.sendact.off{color:#e8eef4;border-color:rgba(255,255,255,.28);background:linear-gradient(180deg,#4a535e,#404853)}
@media (max-width:1023px){.btn.sendact{font-size:15px;min-height:48px}.sendlabel{font-size:14px}}

.sec{margin:0 0 20px;padding:14px 12px 8px;border-radius:14px;border:1px solid var(--line);background:rgba(255,255,255,.03)}
.sec.nest{margin:12px 0 8px;padding:12px 10px 6px}
.sechead{font-size:16.5px;font-weight:800;letter-spacing:.15px;text-transform:none;color:var(--txt);margin:0 0 12px;padding:0 0 0 11px;border-left:3px solid currentColor;line-height:1.3}
.sec .sechead{margin-bottom:12px}
.sec .qcard,.sec .wincard,.sec .duebar{margin-bottom:10px}
.sec .qcard:last-child,.sec .wincard:last-child{margin-bottom:6px}

/* customer answers / they replied: green-teal */
.sec-answers,.sec-replied{background:rgba(61,190,160,.10);border-color:rgba(61,190,160,.38)}
.sec-answers>.sechead,.sec-replied .sechead{color:#a8f3df;border-left-color:#3dbea0}
.sec-replied .qcard{box-shadow:inset 3px 0 0 #3dbea0,inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}

/* call back: calm rose, still clearly a call-to-action */
.sec-call{background:rgba(255,79,88,.08);border-color:rgba(255,79,88,.32)}
.sec-call .sechead{color:#ffd0d2;border-left-color:#ff6b72}

/* paused / not right now: soft ice blue */
.sec-paused{background:rgba(156,195,245,.08);border-color:rgba(156,195,245,.32)}
.sec-paused .sechead{color:#d4e6ff;border-left-color:#9cc3f5}

/* needs action today: amber; overdue cards keep their own red */
.sec-action{background:rgba(255,166,43,.10);border-color:rgba(255,166,43,.38)}
.sec-action .sechead{color:#ffd79a;border-left-color:#ffa62b}

/* waiting: calm electric blue */
.sec-wait{background:rgba(47,155,255,.09);border-color:rgba(47,155,255,.36)}
.sec-wait .sechead{color:#c2e3ff;border-left-color:#2f9bff}
.sec-wait .qcard{box-shadow:inset 3px 0 0 var(--acc),inset 0 1px 0 rgba(255,255,255,.06),0 2px 8px rgba(0,0,0,.14)}

/* recently closed: neutral */
.sec-closed{background:rgba(255,255,255,.04);border-color:rgba(180,188,198,.28)}
.sec-closed .sechead{color:#eef2f6;border-left-color:#9aa4af}

/* lost customer replied: gold */
.sec-flag{background:rgba(214,169,87,.10);border-color:rgba(214,169,87,.38)}
.sec-flag .sechead{color:#f6dfa8;border-left-color:#d6a957}

@media (min-width:1024px){.sechead{font-size:16px}.sec{padding:16px 14px 10px;margin:0 0 22px}}

/* ---------- v13: section icons, lighter page bg, phone type ---------- */
.sechead{display:flex;align-items:center;gap:8px}
.secico{width:1.2em;height:1.2em;flex:none;display:block}
@media (max-width:600px){
  body{font-size:18px}
  .mini{font-size:15px}
  h1{font-size:24.5px}
  h2,.sechead{font-size:18.5px}
  h3{font-size:17px}
  .qname{font-size:19.5px}
  .qsub{font-size:15.5px}
  .ask{font-size:17px}
  .note-flag,.pznote{font-size:16.5px}
  .sendlabel{font-size:15.5px}
  .sublinks,.linkbtn{font-size:14.5px}
  .chip{font-size:13.5px}
  .duebar .dl{font-size:18px}
  .duebar .dsub{font-size:16px}
  .wintitle{font-size:24px}
  .callwho{font-size:20.5px}
  .winsub{font-size:16px}
  .calltitle{font-size:13px}
  .line,.tbl,.tl-what,.toast,.msg,.empty{font-size:16.5px}
  .tl-note{font-size:16px}
  .tl-at{font-size:14px}
  .form label{font-size:15.5px}
  .tabs a{font-size:12.5px}
  /* button labels a little larger, button boxes stay the same size */
  .btn{font-size:17px}
  .btn.sm{font-size:16px}
  .btn.sendact{font-size:16.5px}
  .seg button{font-size:16px}
}

/* ---------- v14: Twemoji color icons + heading motion ---------- */
.secico-wrap{flex:none;display:inline-grid;place-items:center;width:30px;height:30px;transform-origin:50% 50%}
.secico{width:30px;height:30px;display:block;object-fit:contain}
.winkick{display:flex;align-items:center;gap:6px}
.winkick .secico-wrap,.winkick .secico{width:20px;height:20px}
.trophy.secico-wrap{width:58px;height:58px}
.trophy .secico{width:34px;height:34px}
@media (max-width:600px){
  .secico-wrap{width:34px;height:34px}
  .secico{width:34px;height:34px}
  .trophy.secico-wrap{width:58px;height:58px}
  .trophy .secico{width:36px;height:36px}
  .winkick .secico-wrap,.winkick .secico{width:22px;height:22px}
}
/* motion: short action, then a rest, then repeat. Distinct per meaning. */
@keyframes ico-pulse{
  0%{transform:scale(1)}
  10%{transform:scale(1.16)}
  18%{transform:scale(1)}
  26%{transform:scale(1.08)}
  34%,100%{transform:scale(1)}
}
@keyframes ico-tick{
  0%{transform:rotate(0)}
  8%{transform:rotate(10deg)}
  16%{transform:rotate(-8deg)}
  24%{transform:rotate(3deg)}
  30%,100%{transform:rotate(0)}
}
@keyframes ico-bounce{
  0%{transform:translateY(0)}
  10%{transform:translateY(-6px)}
  18%{transform:translateY(0)}
  26%{transform:translateY(-3px)}
  34%,100%{transform:translateY(0)}
}
@keyframes ico-ring{
  0%{transform:rotate(0)}
  6%{transform:rotate(16deg)}
  12%{transform:rotate(-14deg)}
  18%{transform:rotate(10deg)}
  24%{transform:rotate(-8deg)}
  30%{transform:rotate(4deg)}
  36%,100%{transform:rotate(0)}
}
@keyframes ico-pop{
  0%{transform:scale(.45)}
  55%{transform:scale(1.18)}
  100%{transform:scale(1)}
}
@keyframes ico-sparkle{
  0%{transform:scale(1) rotate(0)}
  10%{transform:scale(1.14) rotate(-8deg)}
  18%{transform:scale(1.04) rotate(6deg)}
  26%{transform:scale(1.12) rotate(-3deg)}
  34%,100%{transform:scale(1) rotate(0)}
}
@keyframes ico-wave{
  0%{transform:rotate(0)}
  12%{transform:rotate(-12deg)}
  24%{transform:rotate(8deg)}
  36%{transform:rotate(-4deg)}
  44%,100%{transform:rotate(0)}
}
@keyframes ico-breathe{
  0%,40%,100%{transform:scale(1);opacity:1}
  12%{transform:scale(1.08);opacity:.92}
  24%{transform:scale(1)}
}
.ico-alert{animation:ico-pulse 4.2s ease-in-out infinite}
.ico-clock{animation:ico-tick 3.8s ease-in-out infinite;transform-origin:50% 58%}
.ico-mail.is-new{animation:ico-bounce 4s ease-in-out infinite}
.ico-phone{animation:ico-ring 5s ease-in-out infinite;transform-origin:70% 30%}
.ico-check{animation:ico-pop .65s cubic-bezier(.2,1.5,.4,1) both}
.ico-trophy.is-new,.wincard.fresh .trophy{animation:ico-pop .7s cubic-bezier(.2,1.5,.4,1) both, ico-sparkle 4.5s ease-in-out .7s infinite}
.ico-party{animation:ico-sparkle 4.5s ease-in-out infinite}
.ico-flag{animation:ico-wave 4.2s ease-in-out infinite;transform-origin:15% 90%}
.ico-pause{animation:ico-breathe 5s ease-in-out infinite}
.pubfoot .credit{display:block;margin-top:6px;font-size:12px}
@media (prefers-reduced-motion:reduce){
  .secico-wrap,.ico-alert,.ico-clock,.ico-mail,.ico-phone,.ico-check,.ico-trophy,.ico-party,.ico-flag,.ico-pause,.wincard.fresh .trophy{animation:none!important}
}

/* ---------- v15: bolder neon section brackets ---------- */
.sec{margin:0 0 22px;padding:14px 12px 10px;border-radius:14px;border:3px solid var(--line2);background:rgba(255,255,255,.04)}
.sec.nest{margin:14px 0 6px;padding:12px 10px 8px}
@media (min-width:1024px){.sec{margin:0 0 24px;padding:16px 14px 12px}}
.sec .qcard,.sec .wincard,.sec .duebar{border-width:1px}

/* teal: customer answers / they replied */
.sec-answers,.sec-replied{background:rgba(45,210,170,.15);border-color:#3ee8c0;
  box-shadow:0 0 12px rgba(62,232,192,.42),inset 0 0 16px rgba(62,232,192,.14),inset 0 1px 0 rgba(255,255,255,.10)}

/* rose: call back */
.sec-call{background:rgba(255,79,88,.15);border-color:#ff6b72;
  box-shadow:0 0 12px rgba(255,79,88,.42),inset 0 0 16px rgba(255,79,88,.14),inset 0 1px 0 rgba(255,255,255,.10)}

/* ice blue: not right now */
.sec-paused{background:rgba(126,196,255,.15);border-color:#8fd0ff;
  box-shadow:0 0 12px rgba(143,208,255,.40),inset 0 0 16px rgba(143,208,255,.14),inset 0 1px 0 rgba(255,255,255,.10)}

/* amber: needs action today */
.sec-action{background:rgba(255,166,43,.16);border-color:#ffb84a;
  box-shadow:0 0 14px rgba(255,176,50,.44),inset 0 0 16px rgba(255,166,43,.16),inset 0 1px 0 rgba(255,255,255,.10)}

/* electric blue: waiting */
.sec-wait{background:rgba(47,155,255,.15);border-color:#4ab4ff;
  box-shadow:0 0 12px rgba(74,180,255,.42),inset 0 0 16px rgba(47,155,255,.14),inset 0 1px 0 rgba(255,255,255,.10)}

/* silver: recently closed */
.sec-closed{background:rgba(190,200,214,.12);border-color:#c5d2e0;
  box-shadow:0 0 10px rgba(197,210,224,.36),inset 0 0 14px rgba(197,210,224,.12),inset 0 1px 0 rgba(255,255,255,.08)}

/* gold: lost customer replied */
.sec-flag{background:rgba(240,196,80,.15);border-color:#f0c45a;
  box-shadow:0 0 12px rgba(240,196,90,.42),inset 0 0 16px rgba(240,196,90,.14),inset 0 1px 0 rgba(255,255,255,.10)}

/* ---------- v16: hide duplicate desk heading, tighter send labels, call-card actions ---------- */
@media (max-width:1023px){.sechead.desk{display:none!important}}
@media (min-width:1024px){.sechead.desk{display:flex}.sechead.phone{display:none!important}}
.callacts .callbtn{flex:1 1 100%}
.callacts .btn:not(.callbtn){flex:1 1 calc(50% - 8px)}
@media (max-width:600px){
  .btn.sendact{font-size:16px;padding:8px 5px;gap:4px}
}


/* ---------- v16b: call-back after-attempt + remind later ---------- */
.calltitle.ask-call{text-transform:none;letter-spacing:0;font-size:20px;font-weight:800;color:#fff8ee;line-height:1.25;margin:0 0 2px}
.callcard.awaiting{border-color:#ffc56a;box-shadow:0 0 16px rgba(255,180,60,.4),inset 0 0 14px rgba(255,180,60,.12)}
.callcard.retry{border-color:#ffb84a}
.callcard.snoozed{opacity:.72}
.callcard.call-focus{outline:2px solid #ffe08a;box-shadow:0 0 0 3px rgba(255,200,80,.5),0 0 22px rgba(255,180,60,.45)}
@keyframes qc-callfocus{0%{box-shadow:0 0 0 0 rgba(255,200,80,.55),0 0 22px rgba(255,180,60,.45)}100%{box-shadow:0 0 0 8px rgba(255,200,80,0),0 0 14px rgba(255,180,60,.25)}}
.callcard.call-focus{animation:qc-callfocus 1.1s ease-out 2}
.btn.talked{flex:1;color:#07150e;border-color:#5ee0a0;background:linear-gradient(180deg,#7df0b3,#2fbf7a);box-shadow:0 2px 12px rgba(47,191,122,.35),inset 0 1px 0 rgba(255,255,255,.35);font-weight:800}
.callacts.aftercall .talkedform{flex:1 1 100%}
.callacts.aftercall .talkedform .btn{width:100%}
.callacts.aftercall .remind-toggle{flex:1 1 100%}
.remind-choices{flex:1 1 100%;background:rgba(0,0,0,.18);border:1px solid rgba(255,200,120,.28);border-radius:10px;padding:8px 10px}
.remind-choices .mini{margin-bottom:6px}
.remindopts{display:flex;flex-wrap:wrap;gap:8px}
.remindopts .btn{flex:1 1 calc(33% - 8px);min-width:90px}
.callacts.aftercall .callagain{flex:0 1 auto}
@media (max-width:1023px){
  .calltitle.ask-call{font-size:22px}
}
@media (prefers-reduced-motion:reduce){
  .callcard.call-focus{animation:none}
}

.callcard .ask-call{display:block;width:100%;margin:0 0 8px;text-align:left}
.remindopts .btn{flex:1 1 100%;min-width:0}

.callcard{scroll-margin-top:72px}
.callacts .remindopts .btn{flex:1 1 100%;min-width:0}

/* ---------- v17: quote file viewer + snap quote ---------- */
/* v17 viewquote size replaced in v18 */
.qfilebox{margin:0 0 16px;padding:12px;border:1px solid var(--line2);border-radius:12px;background:var(--s1)}
.qfiletabs{display:flex;flex-wrap:wrap;gap:6px;margin:0 0 10px}
.qfiletab{display:inline-block;padding:6px 10px;border-radius:8px;border:1px solid var(--line2);color:var(--mut);font-size:13px;text-decoration:none;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.qfiletab.on{background:var(--s3);color:#fff;border-color:var(--edge);font-weight:700}
.qfileframe{background:#1c2026;border-radius:10px;overflow:auto;min-height:180px;max-height:420px;border:1px solid var(--line)}
.qfileframe.compact{max-height:280px;min-height:140px}
.qfileframe iframe,.qfilepdf{width:100%;height:400px;border:0;background:#fff}
.qfileframe.compact .qfilepdf,.qfileframe.compact iframe{height:260px}
.qfileimg{display:block;max-width:100%;height:auto;margin:0 auto;touch-action:pinch-zoom;background:#fff}
.qfiletxt{margin:0;padding:14px;white-space:pre-wrap;word-break:break-word;font:14px/1.45 ui-monospace,Menlo,Consolas,monospace;color:#e8edf3}
.qfiledoc{padding:18px 20px;background:#fff;color:#1a1a1a;line-height:1.45}
.qfiledoc p{margin:0 0 10px}
.qfilenone{padding:10px 2px 8px}
.qfilenone-title{font-weight:800;font-size:16px;margin:0 0 4px}
.qfileadd{margin-top:10px}
.qfileadd-row{display:flex;flex-wrap:wrap;gap:8px}
.qfileadd input[type=file]{position:absolute;width:1px;height:1px;opacity:0;overflow:hidden}
.qfileadd label.btn{position:relative;cursor:pointer;margin:0}
.snapbtn{color:#07150e;border-color:#5ee0a0;background:linear-gradient(180deg,#7df0b3,#2fbf7a);font-weight:800}
.qfilehint{margin-top:8px}
label.low input,label.low textarea{border-color:#e0a14a;box-shadow:0 0 0 2px rgba(224,161,74,.28)}
.lowhint{display:block;color:#ffd79a;font-size:12px;margin-top:4px;font-weight:600}

body.sheet .pagehead{display:none}
@media (max-width:1023px){
  body.sheet .side, body.sheet .top, body.sheet .tabs, body.sheet .bcc, body.sheet .alertbar, body.sheet .banner{display:none!important}
  body.sheet main{padding:0;margin:0;max-width:none}
  body.sheet{background:#2a2f36}
  .qsheet{position:fixed;inset:0;z-index:40;display:flex;flex-direction:column;background:#2a2f36;padding-top:env(safe-area-inset-top);padding-bottom:env(safe-area-inset-bottom)}
  .qsheet-top{display:flex;align-items:center;gap:10px;padding:10px 12px;border-bottom:1px solid var(--line2);background:#3a414b;flex-shrink:0}
  .qsheet-head{flex:1;min-width:0}
  .qsheet-title{font-weight:800;font-size:17px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .qsheet-close{flex-shrink:0;font-weight:800}
  .sheet-tabs{padding:8px 12px;margin:0;flex-shrink:0;border-bottom:1px solid var(--line)}
  .qsheet-stage{flex:1;overflow:auto;touch-action:pan-x pan-y pinch-zoom;-webkit-overflow-scrolling:touch;background:#1c2026}
  .qsheet-stage .qfilepdf.fill,.qsheet-stage iframe.fill{height:100%;min-height:60vh}
  .qsheet-zoom{min-height:100%;display:flex;align-items:flex-start;justify-content:center;padding:8px;overflow:auto;touch-action:pinch-zoom}
  .qsheet-foot{flex-shrink:0;padding:10px 12px calc(10px + env(safe-area-inset-bottom));border-top:1px solid var(--line2);background:#3a414b}
  .qsheet-stage.empty-stage{background:transparent;padding:18px 14px}
  .snapconfirm .qsheet-stage, .snapconfirm .snapgrid{flex:1;overflow:auto}
  .snapgrid{padding:12px;display:flex;flex-direction:column;gap:14px}
  .snappic{background:#1c2026;border-radius:12px;overflow:auto;max-height:38vh;border:1px solid var(--line)}
  .snappic .qfileimg,.snappic iframe{max-height:36vh}
  .snappic .mini{padding:6px 10px}
  .snapform{padding:0 2px 20px}
}
@media (min-width:1024px){
  body.sheet main{max-width:1100px}
  .qsheet{padding:0 0 24px}
  .qsheet-top{display:flex;align-items:center;gap:14px;margin:0 0 14px}
  .qsheet-title{font-size:22px;font-weight:800}
  .qsheet-stage{min-height:70vh;background:#1c2026;border:1px solid var(--line2);border-radius:12px;overflow:auto}
  .qsheet-stage .qfilepdf.fill,.qsheet-stage iframe.fill{height:70vh}
  .qsheet-foot{margin-top:12px}
  .qsheet-stage.empty-stage{background:var(--s1);padding:24px}
  .snapgrid{display:grid;grid-template-columns:minmax(280px,1fr) minmax(300px,1fr);gap:22px;align-items:start}
  .snappic{background:#1c2026;border:1px solid var(--line2);border-radius:12px;overflow:auto;max-height:74vh}
  .snappic .mini{padding:8px 12px}
  .sendbox .viewquote, .sublinks .viewquote{margin-left:0}
}
.sublinks{display:flex;flex-wrap:wrap;gap:10px 14px;align-items:center}
/* v17 tbl viewquote size replaced in v18 */
.cust-qrow{display:flex;align-items:center;gap:10px}
.cust-qrow .grow{flex:1;min-width:0}

label.btn input[type=file],label.snapbtn input[type=file]{position:absolute;width:1px;height:1px;opacity:0;overflow:hidden}

.snappic .qfileimg{min-height:160px;object-fit:contain}

/* ---------- v18: prominent View quote + in-app pdf.js sheet ---------- */
a.viewquote, .viewquote{
  display:inline-flex;align-items:center;gap:6px;white-space:nowrap;
  font-weight:800;font-size:15px;line-height:1.2;
  color:#e8f4ff;background:rgba(47,155,255,.22);
  border:2px solid #4ab4ff;border-radius:999px;
  padding:6px 12px 6px 8px;text-decoration:none;vertical-align:middle;
  box-shadow:0 0 10px rgba(74,180,255,.32),inset 0 1px 0 rgba(255,255,255,.12);
}
a.viewquote:hover, .viewquote:hover, a.viewquote:focus{
  background:rgba(47,155,255,.4);border-color:#7cc8ff;color:#fff;outline:none;
}
.viewquote .vqico{width:26px;height:26px;flex-shrink:0;display:block}
@media (max-width:1023px){
  a.viewquote, .viewquote{font-size:15px;padding:6px 11px 6px 7px}
  .viewquote .vqico{width:24px;height:24px}
}
@media (min-width:1024px){
  a.viewquote, .viewquote{font-size:15px;padding:7px 13px 7px 8px}
  .viewquote .vqico{width:28px;height:28px}
}
.tbl .viewquote{font-size:15px;padding:6px 11px 6px 7px}
.sendbox .viewquote, .sublinks .viewquote{margin:6px 0 0}
.callacts .viewquote, .wincard .viewquote, .acts .viewquote{flex:0 1 auto;align-self:flex-start}
.qfilebox-head{display:flex;align-items:center;margin:0 0 10px}

.qcsheet-backdrop{position:fixed;inset:0;background:rgba(8,10,14,.62);z-index:90}
.qcsheet{
  position:fixed;inset:0;z-index:91;display:flex;flex-direction:column;
  background:#2a2f36;padding-top:env(safe-area-inset-top);color:#e8edf3;
}
.qcsheet[hidden], .qcsheet-backdrop[hidden]{display:none!important}
.qcsheet-top{flex-shrink:0;background:#1a1f26;border-bottom:1px solid #2f9bff;box-shadow:0 2px 12px rgba(0,0,0,.35)}
.qcsheet-back, a.qcsheet-back{
  display:block;width:100%;min-height:56px;padding:16px 16px;
  font-size:18px;font-weight:800;letter-spacing:-.01em;line-height:1.2;
  text-align:left;color:#fff;background:#1e7ad0;border:0;
  border-bottom:1px solid rgba(255,255,255,.12);cursor:pointer;text-decoration:none;box-sizing:border-box;
}
.qcsheet-back:hover, .qcsheet-back:focus, a.qcsheet-back:hover{background:#2f9bff;outline:none}
.qcsheet-who{padding:10px 16px 12px}
.qcsheet-name{font-weight:800;font-size:18px;line-height:1.25;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qcsheet-job{color:#c5d2e0;font-size:14px;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.qcsheet-tabs{flex-shrink:0;padding:8px 12px;display:flex;flex-wrap:wrap;gap:6px;border-bottom:1px solid var(--line);background:#323840}
.qcsheet-tabs .qfiletab{background:transparent;cursor:pointer;font:inherit}
.qcsheet-stage{flex:1;overflow:auto;touch-action:pan-x pan-y pinch-zoom;-webkit-overflow-scrolling:touch;background:#1c2026}
.qcsheet-zoom-inner{min-height:100%;transform-origin:top center}
.qcsheet-pdf{display:flex;flex-direction:column;align-items:center;gap:10px;padding:10px 8px 24px}
.qcsheet-page{display:block;background:#fff;box-shadow:0 2px 10px rgba(0,0,0,.35)}
.qcsheet-pdfwait{padding:28px 16px;text-align:center;color:#c5d2e0;font-weight:700}
.qcsheet-foot{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;padding:8px 14px calc(8px + env(safe-area-inset-bottom));border-top:1px solid var(--line2);background:#323840}
.qcsheet-dl{background:none;border:0;color:#9ab4cc;font-size:13px;font-weight:600;padding:6px 0;cursor:pointer;text-decoration:underline}
.qcsheet-dl:hover{color:#e8f4ff}
.qcsheet-zoombtns{display:flex;gap:6px}
.qcsheet-zoombtns button{background:#2a2f36;border:1px solid var(--line2);color:#e8edf3;border-radius:8px;padding:4px 10px;font-weight:700;cursor:pointer;min-width:36px;min-height:32px}
.qcsheet-add{flex:1 1 100%;margin:0}
body.sheet-open, body.sheet-page{overflow:hidden}
.qfileframe.qc-preview{display:block;text-decoration:none;color:inherit;cursor:pointer}
.qfileframe.qc-preview .qfiletxt{pointer-events:none}

@media (min-width:1024px){
  .qcsheet-backdrop{background:rgba(8,10,14,.58)}
  .qcsheet{
    inset:auto;top:3vh;right:3vw;bottom:3vh;width:min(840px,56vw);
    border-radius:16px;box-shadow:0 18px 60px rgba(0,0,0,.55);padding-top:0;overflow:hidden;
  }
  body.sheet-page .qcsheet{top:2.5vh;right:max(3vw, calc((100vw - 1100px)/2));width:min(900px,62vw)}
  .qcsheet-back, a.qcsheet-back{min-height:52px;font-size:17px;padding:14px 18px}
  .qcsheet-name{font-size:20px}
}

/* ---------- v19: in-sheet add / dropzone ---------- */
.qc-drop{
  box-sizing:border-box;margin:16px;padding:28px 20px;min-height:calc(100% - 32px);
  border:2px dashed #4ab4ff;border-radius:16px;
  background:rgba(47,155,255,.08);
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  text-align:center;color:#e8edf3;
}
.qc-drop.is-over{
  border-style:solid;border-color:#7cc8ff;background:rgba(47,155,255,.24);
  box-shadow:0 0 22px rgba(74,180,255,.48),inset 0 0 22px rgba(47,155,255,.18);
}
.qc-drop.is-compact{margin:0;padding:16px 14px;min-height:0;width:100%}
.qc-desk-add{display:flex;flex-direction:column;align-items:center;gap:8px;width:100%}
.qc-phone-add{display:none;width:100%;flex-direction:column;gap:10px;align-items:stretch}
.qc-addfile, .qc-phonebtn{
  position:relative;cursor:pointer;margin:12px 0 0;display:inline-flex;align-items:center;justify-content:center;gap:8px;
}
.qc-addfile input[type=file], .qc-phonebtn input[type=file]{
  position:absolute;width:1px;height:1px;opacity:0;overflow:hidden;
}
.qc-actico{width:26px;height:26px;flex-shrink:0;display:block}
.qc-progress{padding:40px 20px;text-align:center}
.qc-prog{height:8px;background:#1a1f26;border-radius:99px;overflow:hidden;width:min(320px,80%);margin:16px auto 0;border:1px solid #4ab4ff}
.qc-prog > span{display:block;height:100%;width:0;background:linear-gradient(90deg,#2f9bff,#7cc8ff);transition:width .15s}
.qc-uperr{color:#ffd79a;font-weight:700;margin:0 16px 10px;text-align:center}
.qcsheet-more{background:none;border:0;color:#9ab4cc;font-size:13px;font-weight:700;cursor:pointer;text-decoration:underline;padding:6px 0;margin-left:auto}
.qcsheet-more:hover{color:#e8f4ff}
.qc-addmore{flex:1 1 100%;padding:6px 0 2px}
.qc-offer{flex:1 1 100%;background:rgba(47,155,255,.14);border:1px solid #4ab4ff;border-radius:10px;padding:10px 12px;display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.qc-offer[hidden], .qc-addmore[hidden], .qcsheet-more[hidden],
.qcsheet-zoombtns[hidden], .qcsheet-dl[hidden]{display:none!important}
.qcsheet-stage .empty-stage{height:100%;display:flex;flex-direction:column;min-height:0}
.qcsheet-stage .empty-stage .qc-drop{flex:1}
.qc-offer-text{flex:1 1 200px;font-size:14px;line-height:1.35}
.qc-offer-acts{display:flex;flex-wrap:wrap;gap:8px}
body.sheet-open .qsheet-static-foot, body.sheet-page .qsheet-static-foot{display:none!important}

@media (max-width:1023px){
  .qc-desk-add{display:none!important}
  .qc-phone-add{display:flex}
  .qc-phonebtn{width:100%;min-height:52px;font-size:16px;font-weight:800;margin:0}
  .qc-drop{margin:12px;padding:18px 14px;min-height:calc(100% - 24px)}
  .qc-actico{width:28px;height:28px}
}
@media (min-width:1024px){
  .qc-phone-add{display:none!important}
  .qc-addfile{margin-top:14px;min-height:42px;font-weight:800}
  .qc-drop{min-height:min(420px, calc(100% - 32px))}
}

/* ---------- v20: phone/desktop viewer zoom ---------- */
#qc-sheet .qcsheet-stage{touch-action:pan-x pan-y;overscroll-behavior:contain}
.qcsheet-zoom-sizer{position:relative;width:max-content;max-width:none;margin:0 auto;overflow:hidden}
.qcsheet-zoom-inner{min-height:0;transform-origin:0 0;width:max-content;max-width:none}
#qc-sheet .qcsheet-pdf{align-items:flex-start;width:max-content;max-width:none;margin:0 auto}
#qc-sheet .qcsheet-page{max-width:none}
#qc-sheet .qfileimg{max-width:none;touch-action:pan-x pan-y}
.qcsheet-zoombtns{display:inline-flex;align-items:center;gap:4px;flex-shrink:0}
.qcsheet-zoombtns button{
  min-width:44px;min-height:44px;padding:0 10px;touch-action:manipulation;
  -webkit-tap-highlight-color:transparent;
}
.qcsheet-zoombtns button:disabled{opacity:.4}
.qc-zoom-pct{
  min-width:52px;text-align:center;font-weight:800;font-size:14px;line-height:1;
  font-variant-numeric:tabular-nums;color:#e8edf3;user-select:none;
}
.qcsheet-zoombtns .qc-zoom-fit{min-width:0;padding:0 12px;font-size:13px;font-weight:800;white-space:nowrap}
@media (max-width:1023px){
  .qcsheet-zoombtns button{min-width:44px;min-height:44px}
  .qc-zoom-pct{font-size:15px;min-width:56px}
  .qcsheet-foot{align-items:center}
}

/* ---------- v21: type scale, color unify, customer contact acts, shared viewer chrome ---------- */
:root{
  --fs:15px;--fs-sm:15px;--fs-lg:17px;--fs-h1:22px;--tap:44px;
}
body{font-size:var(--fs)}
.mini,.qsub,.linkbtn,.sublinks,.sublinks a,.sublinks button,.form label,
.stat .l,.filters label,.tl-at,.biz,.sendlabel,.sendstate,.empty,.back,
.qcsheet-dl,.qcsheet-more,.qc-offer-text,.lowhint,.qfilehint,.qcsheet-job{font-size:var(--fs-sm);line-height:1.4}
.sublinks a,.sublinks .linkbtn,.linkbtn,a.back{
  min-height:var(--tap);display:inline-flex;align-items:center;padding:8px 6px;box-sizing:border-box;
}
.linkbtn{font-size:var(--fs-sm);color:var(--acc2)}
.chip{font-size:13px}
.btn.sm{min-height:var(--tap);font-size:var(--fs-sm);padding:8px 12px}
h3{font-size:16px}

/* Color unify: gunmetal surfaces, electric-blue accents, no leftover near-black chrome */
.flagp{background:var(--s1);border-color:rgba(214,169,87,.55)}
.btn.textbtn{background:linear-gradient(180deg,var(--s3),var(--s1));border-color:rgba(105,184,255,.55);color:var(--txt)}
.t-over .btn.textbtn,.t-today .btn.textbtn{background:linear-gradient(180deg,var(--s3),var(--s2));color:#fff}
.btn.primary{border-color:var(--acc);background:linear-gradient(180deg,var(--acc2),#1d7ee0)}
.btn:hover{border-color:var(--edge)}

/* Zoom controls stay on their own row so they can't disappear in a crowded footer */
#qc-sheet .qcsheet-zoombtns{flex:1 1 100%;justify-content:center;margin:4px 0}
#qc-sheet .qcsheet-foot{align-items:center}

/* Customer cards + contact actions (phone and desktop) */
.custlist{display:flex;flex-direction:column;gap:12px}
.custcard{
  background:linear-gradient(180deg,var(--s3),var(--s2));
  border:1px solid var(--edge);border-radius:12px;padding:14px 16px;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.06),0 2px 10px rgba(0,0,0,.28);
}
.custcard-top{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}
.custcard-name{font-size:17px;font-weight:800;color:#fff;line-height:1.25}
.custcard-contact{margin:6px 0 10px;font-size:var(--fs-sm);color:var(--txt);display:flex;flex-direction:column;gap:2px}
.cust-phone,.cust-email{word-break:break-word}
.custcard-meta{margin-top:10px}
.contact-acts{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0 0}
.contact-acts .contact-act{flex:1 1 auto;min-height:var(--tap);min-width:104px;font-weight:700;gap:6px}
.contact-acts .contact-act.off{opacity:.85;font-weight:700;color:var(--txt);background:linear-gradient(180deg,var(--s3),var(--s1))}
.contact-acts .actico{width:18px;height:18px;flex-shrink:0}
.custhead .contact-acts{margin-top:10px}
.cust-qrow{display:flex;align-items:center;flex-wrap:wrap;gap:10px}
.cust-qrow .grow{flex:1;min-width:180px}
.cust-qacts{display:flex;flex-wrap:wrap;align-items:center;gap:8px}

@media (max-width:1023px){
  :root{--fs:16px;--fs-sm:15px;--fs-lg:17px;--fs-h1:22px}
  body{font-size:16px}
  .mini,.qsub,.linkbtn,.sublinks,.sublinks a,.sublinks button,.form label,
  .stat .l,.filters label,.tl-at,.biz,.sendlabel,.sendstate,.empty,.back,
  .qcsheet-dl,.qcsheet-more,.qc-offer-text,.lowhint,.qfilehint,.qcsheet-job,
  .note-flag,.pznote,.winsub,.sendlabel{font-size:15px!important}
  .qsub{font-size:15px!important}
  .sublinks a,.sublinks .linkbtn,.linkbtn,a.back{min-height:44px}
  .btn.sm{min-height:44px;font-size:15px}
  .stat .l{font-size:15px!important}
  .tl-at{font-size:15px!important}
  .form label{font-size:15px!important}
  .sublinks,.linkbtn{font-size:15px!important}
}
@media (min-width:1024px){
  :root{--fs:15px;--fs-sm:15px}
  body{font-size:15px}
  .custlist{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:14px}
  .custcard-name{font-size:18px}
  .mini,.qsub,.linkbtn,.sublinks,.form label,.stat .l{font-size:15px}
  .sublinks a,.linkbtn{min-height:44px}
}


/* v21 color mop-up: map leftover chrome hexes onto the shared palette (document stage stays dark) */
body.sheet, .qsheet, .qcsheet{background:var(--s1)}
.qcsheet-top{background:var(--s1);border-bottom-color:var(--acc)}
.qcsheet-zoombtns button{
  background:var(--s2);border-color:var(--edge);color:var(--txt);
  min-width:var(--tap);min-height:var(--tap);
}
.qcsheet-back, a.qcsheet-back{min-height:var(--tap);font-size:var(--fs-sm)}
.qcsheet-back:hover, .qcsheet-back:focus, a.qcsheet-back:hover{background:var(--acc)}
.qc-prog{background:var(--s1);border-color:var(--acc2)}
.qc-prog > span{background:linear-gradient(90deg,var(--acc),var(--acc2))}
.qc-offer{border-color:var(--acc2)}
.sec-wait{border-color:var(--acc2)}
.sec-wait .sechead{border-left-color:var(--acc)}
.seg button.pick{background:linear-gradient(180deg,var(--acc2),#1d7ee0);color:#fff}
.qfilenone, .qc-offer-text, .qc-drop{border-color:var(--acc2)}

/* v21 buttons share the type scale */
.btn{font-size:var(--fs);min-height:var(--tap)}
.btn.sm{font-size:var(--fs-sm);min-height:var(--tap)}

/* ---------- v22: inline quotes on customer cards (phone and desktop) ---------- */
.cust-qlist{margin-top:12px;padding-top:10px;border-top:1px solid var(--line);display:flex;flex-direction:column;gap:8px}
.cust-qrow{
  display:flex;align-items:center;flex-wrap:wrap;gap:8px 10px;
  background:rgba(0,0,0,.16);border:1px solid var(--edge);border-radius:10px;
  padding:8px 10px;
}
.cust-qmain{
  flex:1 1 180px;min-height:var(--tap);display:flex;flex-direction:column;justify-content:center;
  gap:3px;text-decoration:none;color:inherit;box-sizing:border-box;
}
.cust-qmain:hover .cust-qjob{color:#fff}
.cust-qtitle{display:flex;flex-wrap:wrap;align-items:center;gap:6px 8px;font-size:var(--fs);line-height:1.3}
.cust-qjob{font-weight:800;color:#fff}
.cust-qamt{font-weight:700;color:var(--txt)}
.cust-qtitle .chip{font-size:13px}
.cust-qnext{font-size:var(--fs-sm);color:var(--txt)}
.cust-qacts{display:flex;flex-wrap:wrap;align-items:center;gap:8px}
.cust-qacts .viewquote{min-height:var(--tap);box-sizing:border-box}
.cust-qall{
  display:inline-flex;align-items:center;min-height:var(--tap);
  font-size:var(--fs-sm);font-weight:800;color:var(--acc2);text-decoration:none;padding:0 4px;
}
.cust-qall:hover{color:#fff}
.cust-qempty{display:flex;flex-wrap:wrap;align-items:center;gap:10px;min-height:var(--tap)}
.cust-qbring{font-size:var(--fs-sm);font-weight:700;color:var(--acc2);min-height:var(--tap);display:inline-flex;align-items:center}
.panel .cust-qlist{margin-top:4px;padding-top:4px;border-top:0}

/* ---------- v23: bold dashboard-style brackets on customer cards and quote groups ---------- */
.custlist{gap:22px}
@media (min-width:1024px){
  .custlist{gap:22px}
}

.custcard, .custframe{
  border:3px solid #4ab4ff;
  border-radius:14px;
  background:linear-gradient(180deg,rgba(47,155,255,.15),rgba(47,155,255,.05)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 12px rgba(74,180,255,.42),inset 0 0 16px rgba(47,155,255,.14),inset 0 1px 0 rgba(255,255,255,.10);
  padding:14px 16px;
}
.custframe{margin:0 0 22px;padding:16px 14px 14px}

/* most-urgent status color, same palette as dashboard sections; default is electric blue (t-wait) */
.custcard.t-call, .custframe.t-call{
  border-color:#ff6b72;
  background:linear-gradient(180deg,rgba(255,79,88,.15),rgba(255,79,88,.05)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 12px rgba(255,79,88,.42),inset 0 0 16px rgba(255,79,88,.14),inset 0 1px 0 rgba(255,255,255,.10);
}
.custcard.t-over, .custframe.t-over{
  border-color:#ff6b72;
  background:linear-gradient(180deg,rgba(255,79,88,.14),rgba(255,79,88,.04)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 12px rgba(255,79,88,.40),inset 0 0 16px rgba(255,79,88,.12),inset 0 1px 0 rgba(255,255,255,.10);
}
.custcard.t-today, .custframe.t-today{
  border-color:#ffb84a;
  background:linear-gradient(180deg,rgba(255,166,43,.16),rgba(255,166,43,.05)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 14px rgba(255,176,50,.44),inset 0 0 16px rgba(255,166,43,.16),inset 0 1px 0 rgba(255,255,255,.10);
}
.custcard.t-paused, .custframe.t-paused{
  border-color:#8fd0ff;
  background:linear-gradient(180deg,rgba(126,196,255,.15),rgba(126,196,255,.05)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 12px rgba(143,208,255,.40),inset 0 0 16px rgba(143,208,255,.14),inset 0 1px 0 rgba(255,255,255,.10);
}
.custcard.t-flag, .custframe.t-flag{
  border-color:#f0c45a;
  background:linear-gradient(180deg,rgba(240,196,80,.15),rgba(240,196,80,.05)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 12px rgba(240,196,90,.42),inset 0 0 16px rgba(240,196,90,.14),inset 0 1px 0 rgba(255,255,255,.10);
}
.custcard.t-closed, .custframe.t-closed{
  border-color:#c5d2e0;
  background:linear-gradient(180deg,rgba(190,200,214,.12),rgba(190,200,214,.04)),linear-gradient(180deg,var(--s3),var(--s2));
  box-shadow:0 0 10px rgba(197,210,224,.36),inset 0 0 14px rgba(197,210,224,.12),inset 0 1px 0 rgba(255,255,255,.08);
}

/* quote rows stay thin so the outer card is the group */
.custcard .cust-qrow, .custframe .cust-qrow{
  border:1px solid var(--edge);
  box-shadow:none;
  border-radius:10px;
  background:rgba(0,0,0,.16);
}

/* Quotes list: same bold bracket around the table group */
.custframe.quoteframe{padding:10px;margin:0 0 22px}
.custframe.quoteframe .tablewrap{
  border:0;box-shadow:none;background:transparent;overflow:hidden;border-radius:10px;
}

.warnline{margin-top:8px;padding:8px 10px;border-radius:8px;background:#fff6e8;border:1px solid #f0c36a;color:#3b2f14;font-weight:600}